We already have an IT support provider what should we be considering?
Are you satisfied with the service you receive? Are they on time and reachable during an emergency? Do they complete all the jobs they start? Are you plagued with issues and or downtime? Do you get a lot of one vendor blaming another for why things don’t work properly? Do you feel like you pay a fair amount for the work performed? If so you should at least schedule a free audit to see how we would do things differently.